PRIVACY POLICY
This Privacy Policy explains how Polyclo collects, uses, stores and manages personal information through this website and related enquiry channels.
Polyclo is developing Western Australian circular manufacturing capability, with a focus on recovered material streams, recycled-content product pathways, traceability and practical circular economy outcomes.
This website is currently an informational and enquiry-based website. It does not currently operate as an online store, checkout, customer account platform or paid subscription service.
Who this policy applies to
This Privacy Policy applies to people who:
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visit the Polyclo website
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submit an enquiry form
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contact Polyclo by email or another published contact method
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interact with Polyclo in relation to potential projects, recovered material streams, recycled-content pathways, partnerships, media, procurement, government engagement or general business enquiries.
Personal information we may collect
Polyclo may collect the following types of personal information:
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name
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email address
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phone number, if provided
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organisation name, if provided
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role or job title, if provided
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enquiry type
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enquiry message
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information included in email correspondence
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website usage information
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analytics information
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cookie information
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technical information such as device type, browser type, IP address, approximate location, referring website, pages visited and time spent on the website.
Please do not submit confidential, commercially sensitive or personal information that is not necessary for your enquiry.
How we collect information
Polyclo may collect information when you:
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visit this website
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complete a contact or enquiry form
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send an email to Polyclo
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respond to a Polyclo communication
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interact with website analytics, cookies or similar technologies
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provide information during a business, supplier, stakeholder or partnership discussion.
Some information is collected directly from you. Some information may be collected automatically through website hosting, analytics or security tools.
Why we collect information
Polyclo collects information to:
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respond to enquiries
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manage business communications
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understand the type of organisations and stakeholders contacting Polyclo
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assess potential project, supplier, feedstock, procurement, partnership or stakeholder enquiries
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improve website content and usability
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monitor website performance and technical issues
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support website security and administration
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maintain appropriate business records
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meet legal, regulatory or administrative requirements where applicable.
How we use personal information
Polyclo may use personal information to:
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reply to your enquiry
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contact you about the matter you raised
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keep a record of communications
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direct your enquiry to the appropriate person or adviser
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improve website structure, content and user experience
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monitor website traffic and search visibility
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protect the website from misuse or technical issues
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support business administration and governance.
Polyclo does not currently use this website for online sales, checkout, customer accounts, paid subscriptions, shipping, refunds or credit card processing.
Analytics and cookies
This website may use cookies, analytics tools and similar technologies to understand website performance and visitor behaviour.
These tools may include:
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Wix website hosting and website tools
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Wix Forms
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Wix Analytics
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Google Analytics 4
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Google Search Console
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Meta Pixel
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Linkedin Insight Tag
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Google Tag Manager, if installed
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basic cookie or consent tools.
These tools may collect technical and usage information such as pages visited, device type, browser type, approximate location, traffic source and interaction data.
Polyclo uses this information to understand how the website is performing and to improve website content, usability and technical reliability.
Polyclo does not currently use Google Ads conversion tracking, Hotjar, Microsoft Clarity or behavioural advertising tools unless they are later enabled and disclosed in this Privacy Policy or an updated cookie notice.
Third-party service providers
Polyclo may use third-party service providers to operate the website and manage enquiries. These may include:
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Wix for website hosting, forms and website tools
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Google tools such as Google Analytics, Google Search Console and Google Tag Manager, if installed
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email service providers
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simple CRM, spreadsheet or contact management tools
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technical, website, SEO, legal, accounting or business advisers.
These providers may process information on Polyclo’s behalf for website hosting, analytics, technical support, communication, administration or compliance purposes.
Storage and security
Polyclo may store information in website systems, email inboxes, contact records, spreadsheets, CRM tools, cloud services or other business systems.
Polyclo will take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
No website, email system or online platform can be guaranteed to be completely secure. You should avoid sending highly sensitive information through website forms or email unless appropriate safeguards have been agreed.
Disclosure of information
Polyclo may disclose personal information:
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to service providers who help operate the website or manage communications
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to professional advisers where needed for legal, accounting, governance, technical or business purposes
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where required or authorised by law
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where necessary to protect Polyclo’s rights, website security, business operations or legal interests
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with your consent.
Polyclo does not sell personal information.
Overseas disclosure
Some service providers used by Polyclo, including website, analytics, email, cloud or technical service providers, may store or process information outside Australia.
Where relevant, Polyclo will take reasonable steps to use reputable service providers and manage personal information in a way that is consistent with applicable Australian privacy obligations.
Data retention
Polyclo will keep personal information for as long as reasonably needed for the purpose for which it was collected, including enquiry management, business administration, stakeholder communication, legal compliance, record keeping and website governance.
When information is no longer reasonably needed, Polyclo will take reasonable steps to delete, de-identify or securely archive it, unless it is required for legal, administrative or legitimate business purposes.
Access and correction
You may request access to personal information Polyclo holds about you or ask for it to be corrected if it is inaccurate, incomplete or out of date.
To make a request, contact:
Polyclo may need to verify your identity before responding to an access or correction request.
Marketing communications
Polyclo may occasionally send updates if you have contacted Polyclo, requested information, opted in to receive updates or have an existing business relationship with Polyclo.
You may opt out of marketing or update communications at any time by contacting Polyclo or using any unsubscribe option provided.
Polyclo does not currently operate consumer mailing lists, paid subscriptions or automated e-commerce marketing unless later enabled and disclosed.
Links to external websites
This website may include links to external websites, social media platforms, reports, articles or third-party resources.
Polyclo is not responsible for the privacy practices, content or security of external websites. You should review the privacy policy of any external website you visit.
Children’s privacy
This website is intended for general business, stakeholder and informational use. It is not directed at children.
Polyclo does not knowingly collect personal information from children through this website. If you believe a child has provided personal information to Polyclo, please contact Polyclo so the matter can be reviewed.
Updates to this Privacy Policy
Polyclo may update this Privacy Policy from time to time to reflect changes to the website, tools, business activities, legal obligations or privacy practices.
The updated version will be published on this website with a revised effective date.
Contact
For privacy questions, access or correction requests, contact:
Polyclo
Email: recycling@polyclo.com.au